BoslogShip Help Center

Find guides for manual labels, CSV/XLSX imports, connected Shopify/eBay/Etsy orders, wallet funding and refund requests. Platform/store permissions and review requirements still apply.

BoslogShip is operated by Boslog LLC. The BoslogShip shipping estimate tool for ChatGPT provides public estimates for US domestic residential parcels without requiring a BoslogShip account.

Sign in to view the portal guides and sample-data walkthrough.

The walkthrough uses fictional data, demo rates and an invalid sample label. It does not buy real postage or charge your wallet.

Contact

Support email
info@boslogwh.com
Typical response
Support requests are reviewed during business hours.

Shopify reviewer note

Shopify App Review demo labels are marked as demo labels and are not valid for shipping. The configured review account can test authorized order sync, product mapping, label creation, label download and tracking update workflows without a real carrier purchase.

Connected stores

Guides cover Shopify, eBay and Etsy authorization, order import, SKU mappings, shipment prefill and tracking updates. Availability depends on application setup and platform/store permissions; Etsy tracking updates need additional app approval.

Labels and batch imports

Follow manual label creation or .csv/.xlsx upload steps, including saved mappings, validation, current quotes, explicit purchase, PDF download and shipment status.

Wallet and refunds

Check available funds, payment confirmation and review requirements. Label cancellation and refunds of eligible unused card principal are separate processes, with their existing fees and approval rules.

Account access

Get help with activation, password setup, user access and enabled Open API credentials. Include a shipment number or requestId when reporting a workflow issue, with personal details redacted.